If you are a person who loves working with customers, you can consider working as a Customer Service Representative. You’ll be responsible for providing excellent customer service and dealing with a variety of issues and complaints.
A Customer Service Representative is responsible for handling complaints and inquiries made by customers and provides accurate information on products and services. This job also requires knowledge of company policies, contract details, processing procedures, and government regulations.
|Hiring Organization||Red Arrow|
|Post Name||Customer Service Representative|
|Qualification||Previous customer service experience|
|Work Hours||8 Hours|
|Location||Calgary, AB, Canada T1X 0L3|
Job Duties and Responsibilities
The duties of a customer service representative will vary depending on the company, but most will include some of the same things which include but not limited to; responding to customers inquiries and concerns, reaching out to customers to announce new products and services, ensure the maximum satisfaction of customers, and the proper interaction with customers
Job Skills and Requirements
Customer Service Representative jobs require a specific set of skills and qualifications which include; high school diploma, customer service skills, exceptional communication skills, good organization skills, impeccable interpersonal skills, efficient time management skills, friendly and positive attitude
A customer service representative’s salary is typically around $32,139 per year or $16.48 per hour, although the exact figure can vary depending on the company and years of experience.